Maksin AI Compliance Evidence

Twilio / TCR Reviewers
Official SMS Consent Verification Page

This SMS program applies only to registered Maksin AI users and business owners. It is not used for messaging customers of participating businesses.
This page is provided specifically for Twilio A2P 10DLC and The Campaign Registry reviewers. Because portions of Maksin AI require authentication, this page publicly reproduces the production SMS consent workflow, disclosure language, message examples, screenshots, and reviewer evidence used in production. The information below matches the production application source of truth.

Public route

https://maksin-ai.com/sms-consent

Company

Maksin Technologies LLC

Support

support@maksin-ai.com

Executive Summary

SMS Consent Summary

[PASS] Consent is optional
[PASS] Checkbox is unchecked by default
[PASS] Consent is never required
[PASS] Form submits successfully without SMS consent
[PASS] Consent is stored electronically when granted
[PASS] STOP supported
[PASS] HELP supported
[PASS] Message frequency disclosed
[PASS] Message and data rates disclosed
[PASS] Privacy Policy linked
[PASS] Terms linked
[PASS] Public reviewer evidence available without login
[PASS] Production onboarding screenshots publicly accessible

Section 1

SMS Consent is Optional

Registered Maksin AI users and business owners are not required to agree to SMS messages to create an account, complete onboarding, test the AI receptionist, access their workspace, or receive support.

Consent is optional and never required.

This optional checkbox is not required to create an account, complete onboarding, use the platform, or receive support. By checking this box, you consent to platform SMS messages from Maksin AI under our Privacy Policy and Terms of Service.

Section 2

Production Opt-In Workflow

  1. Step 1

    Registered user visits the application

    https://app.maksin-ai.com/

  2. Step 2

    Registered user creates an account

    https://app.maksin-ai.com/sign-up

  3. Step 3

    Registered user begins onboarding

    Authenticated onboarding route: /onboarding

  4. Step 4

    Registered user completes setup steps before phone

    Company, Business category, Website, and Service area appear before the phone step.

  5. Step 5

    Registered user enters a business phone number

    The Business phone field appears on the Phone step.

  6. Step 6

    Registered user reviews the optional SMS disclosure

    The SMS consent checkbox appears immediately below Business phone and is unchecked by default.

  7. Step 7

    Registered user clicks Next

    The flow can continue without checking the SMS consent box.

  8. Step 8

    Consent result is recorded on setup submission

    If unchecked, smsConsent remains false and no SMS consent is enabled.

If the optional checkbox is unchecked, no SMS consent is enabled. Consent is never inferred from visiting the application, creating an account, using the dashboard, or testing the AI receptionist.

Section 3

Audited Production Onboarding Form

The production SMS opt-in appears on the authenticated route /onboarding. The source of truth audited for this page is app/onboarding/page.tsx.

Field nameStep labelVisible labelPlaceholder or state
companyNameCompanyCompany nameAcme Service Co
businessCategoryBusiness typeBusiness categorySelect your business category
businessWebsiteUrlWebsiteWebsite URLhttps://example.com
serviceAreaService areaService areaBaltimore County, Howard County, nearby areas
phonePhoneBusiness phone(555) 555-0100
smsConsentPhoneI agree to receive account verification, phone verification, AI receptionist setup, platform notifications, security alerts, operational alerts, new lead notifications, and platform support messages from Maksin AI. Consent is not a condition of purchase or service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Terms: https://maksin-ai.com/terms Privacy: https://maksin-ai.com/privacy.unchecked checkbox
emailEmailBusiness emailyou@company.com

Phone step title: What's your business phone number?

Phone step description: Used for account setup and phone verification. SMS consent is optional.

SMS checkbox position: Immediately below the Business phone input and above the Back/Next buttons.

Checkbox default state: unchecked

Buttons on this step: Back, Next

Text immediately above checkbox: Business phone input label and phone step description are visible before the checkbox.

Text immediately below checkbox: This optional checkbox is not required to create an account, complete onboarding, use the platform, or receive support. By checking this box, you consent to platform SMS messages from Maksin AI under our Privacy Policy and Terms of Service.

Section 4

Static HTML Reproduction of the Production Phone Step

This non-submitting HTML block reproduces the authenticated onboarding Phone step where SMS consent is shown. It exists solely so Twilio reviewers can inspect the opt-in workflow without authentication. It has no backend, no submit action, and no JavaScript requirement.

Step 5 of 6

What's your business phone number?

Used for account setup and phone verification. SMS consent is optional.

This optional checkbox is not required to create an account, complete onboarding, use the platform, or receive support. By checking this box, you consent to platform SMS messages from Maksin AI under our Privacy Policy and Terms of Service.

Section 5

Production Onboarding Screenshots

These screenshots are captured from the authenticated onboarding Phone step using sanitized test values. They contain no private account information, real phone numbers, tenant identifiers, tokens, or secrets.

Full authenticated Maksin AI onboarding form showing the Phone step with sanitized test data.
Full onboarding formAuthenticated onboarding flow at /onboarding using sanitized test data. The Phone step is shown with the SMS checkbox unchecked by default. The form can proceed without SMS consent.
Detailed onboarding Phone step screenshot showing Business phone, unchecked SMS consent checkbox, disclosure, legal links, and Next button.
Phone field and SMS disclosure detailPhone step detail from the authenticated onboarding flow. The Business phone field, unchecked checkbox, complete disclosure, Privacy and Terms links, and Next button are visible before submission.
Mobile authenticated onboarding Phone step showing the unchecked SMS consent checkbox and disclosure before the Next button.
Mobile onboarding formMobile viewport of the authenticated onboarding Phone step. The checkbox remains unchecked by default and optional, with disclosure and legal links visible before the Next button.

Section 6

Public Static Reproduction of the Production Opt-In Flow

The production onboarding route requires authentication. To support Twilio, TCR, carrier reviewers, and audit tooling, this public page reproduces the production opt-in flow without requiring login or JavaScript.

  • The static form above reproduces the exact production Phone step: Business phone, optional SMS checkbox, disclosure text, and Back/Next buttons.
  • The checkbox is unchecked by default and optional.
  • The disclosure text is imported from the same source constant used by the authenticated onboarding form.
  • The Next button appears after the SMS disclosure, matching the production opt-in placement.
  • The onboarding flow can continue without selecting SMS consent.
  • The reproduction is publicly accessible without an account and remains readable with JavaScript disabled.

Section 7

Exact Production Disclosure

The following block is assembled from the same shared constants imported by the production onboarding page.

I agree to receive account verification, phone verification, AI receptionist setup, platform notifications, security alerts, operational alerts, new lead notifications, and platform support messages from Maksin AI. Consent is not a condition of purchase or service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Terms: https://maksin-ai.com/terms Privacy: https://maksin-ai.com/privacy.

This optional checkbox is not required to create an account, complete onboarding, use the platform, or receive support. By checking this box, you consent to platform SMS messages from Maksin AI under our Privacy Policy and Terms of Service.

Section 8

Consent Storage

When onboarding SMS consent is granted, Maksin AI stores consent electronically on the tenant record in Firestore for the registered Maksin AI user or business owner. Audit trail fields are retained for review.

Onboarding checkbox fields

  • smsConsentGranted
  • smsConsentTimestamp
  • smsConsentSource
  • smsConsentPhone
  • tenantId
  • ownerUid

Section 9

Message Types

Maksin AI does not use this campaign for marketing or promotional messages.

Platform Messages

  • One-time verification codes
  • Account verification
  • AI receptionist setup notifications
  • Phone verification
  • Platform notifications
  • Security notifications
  • Operational alerts
  • Platform support
  • New lead notifications

Supported campaign categories

  • One-time verification codes
  • Account verification
  • Phone verification
  • AI receptionist setup notifications
  • Platform notifications
  • Security notifications
  • Phone configuration updates
  • Operational alerts
  • Platform support
  • New lead notifications

Section 10

Sample Messages

OTP

Maksin AI: 123456 is your verification code. We'll use it to verify your phone number. Reply STOP to opt out or HELP for help.

AI receptionist setup

Maksin AI: Your AI receptionist has been successfully configured and is ready for testing. Reply STOP to opt out or HELP for help.

Phone verification

Maksin AI: Your phone verification is ready. Complete verification to finish setting up your account. Reply STOP to opt out or HELP for help.

New lead notification

Maksin AI: A new lead has been captured for your business. Sign in to your Maksin AI dashboard to review it. Reply STOP to opt out or HELP for help.

Phone configuration

Maksin AI: Your business phone configuration has been updated successfully. Reply STOP to opt out or HELP for help.

Section 11

STOP / HELP Behavior

Opt out keywords

STOP, STOPALL, END, CANCEL, QUIT, UNSUBSCRIBE

Opt in keywords

START, YES

Help keywords

HELP, INFO

Maksin AI: You have opted out and will no longer receive text messages from this number. Reply START to opt in again.
Maksin AI: For help, contact support@maksin-ai.com. Reply STOP to opt out.
Maksin AI: You are opted in to receive platform, account, phone verification, security, setup, operational alert, support, and new lead notification messages. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help.

Section 12

Compliance Checklist

RequirementStatusEvidence
Public HTTP 200 pagePASSRoute /sms-consent is public and unauthenticated.
SMS consent optionalPASSThis optional checkbox is not required to create an account, complete onboarding, use the platform, or receive support. By checking this box, you consent to platform SMS messages from Maksin AI under our Privacy Policy and Terms of Service.
Consent not condition of purchasePASSDisclosure states consent is not a condition of purchase.
Checkbox unchecked by defaultPASSStatic reproduction renders unchecked.
Form can continue without SMSPASSOnboarding schema defaults smsConsent to false.
Separate SMS checkboxPASSSMS consent is collected in a dedicated checkbox.
Opt-in method explainedPASSProduction onboarding workflow is listed step by step.
Message purpose disclosedPASSMessage categories are listed.
Message frequency disclosedPASSDisclosure states message frequency varies.
Message/data rates disclosedPASSDisclosure states message and data rates may apply.
STOP disclosedPASSDisclosure and keyword section list STOP behavior.
HELP disclosedPASSDisclosure and keyword section list HELP behavior.
Privacy Policy linkedPASShttps://maksin-ai.com/privacy
Terms linkedPASShttps://maksin-ai.com/terms
Support contact listedPASSsupport@maksin-ai.com
Non-sharing privacy statementPASSMobile numbers and SMS consent are not sold or shared for marketing.
Carrier notice includedPASSCarriers are not liable for delayed or undelivered messages.
Consent storage describedPASSRegistered user onboarding SMS consent fields are described.
Consent not inferredPASSPage states SMS consent is enabled only through the optional onboarding checkbox.
Opt-out disables future SMSPASSSTOP response and opt-out behavior are shown.
Opt-in restart supportedPASSSTART and YES are listed.
No marketing messages claimedPASSMessage types are transactional and operational only.
Sample messages includedPASSFive production message examples are listed.
Production wording includedPASSExact checkbox and helper strings are shown in a code block.
Public static reproductionPASSStatic HTML reproduction is available without account creation or JavaScript.
Exact production field orderPASSThe audited field sequence matches app/onboarding/page.tsx.
Production Phone step reproducedPASSBusiness phone, smsConsent, helper text, Back, and Next match the production phone step.
Submit button placementPASSThe Next button appears after the optional SMS consent checkbox and helper disclosure.
Public reviewer evidencePASSThe static reproduction is available without account creation.
Production form screenshot publicly accessiblePASS/images/compliance/sms-consent-onboarding-full.png
Phone field and checkbox visible in one framePASS/images/compliance/sms-consent-checkbox-detail.png
Checkbox visibly uncheckedPASSScreenshots and static reproduction show the checkbox before selection.
Disclosure visible before submitPASSDetail screenshot and static reproduction show disclosure before the Next button.
Privacy and Terms visiblePASSLegal links are visible in the screenshot detail and exact static reproduction.
Submit button visiblePASSPhone step screenshot shows the production Next button.
Screenshot contains no private dataPASSScreenshots use sanitized test business name, phone number, and email values only.

Section 13

Technical Verification

  1. Phone entered
  2. SMS checkbox reviewed
  3. Optional selection
  4. Next
  5. Finish onboarding
  6. Consent stored
  7. Platform SMS enabled

Consent is never inferred. Only explicit opt-in through the optional onboarding checkbox enables platform SMS eligibility for registered Maksin AI users and business owners.

Section 15

Carrier Notice

SMS consent, SMS opt-in data, and phone numbers collected for SMS communication purposes will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

Carriers are not liable for delayed or undelivered messages.

Section 16

Contact

Company

Maksin Technologies LLC

https://maksin-ai.com/